top of page

Right of withdrawal

Revocation

As a consumer, you have the right to withdraw from this contract within 14 days without giving any reason.

The cancellation period shall be 14 days from the day on which you or a third party other than the carrier designated by you takes possession of the last goods.

To exercise your right of withdrawal, you must:

Black Sheep Gastro Service SLU

Galerías Jaime III, nº2, entresuelo 1, Despacho E

07012 Palma de Mallorca, Islas Baleares, España

info@black-sheep-group.com



by means of a clear statement, e.g., a letter sent by post, fax, or email, of your decision to withdraw from this contract. You may use the following model withdrawal form for this purpose, but this is not mandatory.

To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you cancel this contract, we will refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within 14 days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this refund.

We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us promptly and in any event no later than 14 days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the 14-day period. You will bear the direct cost of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

The right of withdrawal does not apply to the delivery of goods,
- which can spoil quickly or whose expiration date would be quickly exceeded,
- which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.

Sample cancellation form

If you wish to cancel the contract, please print and fill out this form and send it back to:

Black Sheep Gastro Service SLU

Galerías Jaime III, nº2, entresuelo 1, Despacho E

07012 Palma de Mallorca, Islas Baleares, España

info@black-sheep-group.com



I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

Ordered on (*)/ received on (*)

Name of the consumer(s)

Address of the consumer(s)

Signature of the consumer(s) (only if notification is made on paper)

Date

bottom of page